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Maintenance, service and support
Brochures and data sheets in PDF format.
Maintenance
Business continuity
- PowerSentry (52KB)
- Un-interuptible Power Supply for users of a single PC or BT phone and network systems.
- Voice Continuity services (1.72MB)
- Service to enable the diversion of incoming voice, fax and data calls to alternative locations.
- IT Recovery (53KB)
- Cost-effective and rapid replacement IT system and communication devices.
- Rapid Reach (49KB)
- Ideal for mobilising emergency teams and informing corporate management, key customers, local residents and the media.
- Workplace recovery (47KB)
- Provides a network of workplace recovery centres that offer 24x365 availability.
- Voice recovery (54KB)
- Business continuity for call centres and voice switch (PABX) based operations.
- Rehearsals and Walkthroughs (48KB)
- Ensuring the security and resilience of your organisation with rehearsals and walkthroughs.
Professional Services
- Professional Services (47KB)
- Continuity solutions for your company.
- Professional services for IP telephony (42KB)
- Services for new installations, migration from existing platforms, in life enhancement and performance assessment.
- Professional services for multimedia contact centres (40KB)
- Migration from existing call centres, in life enhancement and performance assessment.
- Professional Services for unified messaging (39KB)
- For new installations, migrations from exisiting platforms, inlife enhancements and performance assesment.
- Professional Services for network solutions (39KB)
- Assessments for network enhancement.
General
- BT Business Training (65KB)
- Helping your team and your business to get the very most from our solutions
- Meridian 1 Helpdesks (63KB)
- Meridian 1 Adviceline for Meridian 1 and Nortel CS 1000 platforms.
- Helpdesk registration form (46KB)
- Registration form for Meridian 1 helpdesk.
- PBX switch audit (57KB)
- Safeguard your organisation against unauthorised access with a PBX switch audit.
- Proactive alarm monitoring (55KB)
- Proactive alarm monitoring available for Meridian 1, CS 1000, iSDX/Realitis, AVAYA Multivantage/Definity, SX2000,VTex and Monarch.
- Remote back up (47KB)
- Normal service can be rapidly restored when data is lost or corrupted.
- Remote software, moves, adds and changes (57KB)
- From simple extension moves to complex network configurations.
- BT Reward (59KB)
- BT Reward awards you for your loyalty and commitment to BT.
How can we help you now?
Get a free quote now or for further information simply get in touch and one of our advisors will contact you.