News

This news page provides easy-to-read summaries of all the latest public and industry statements and announcements that affect communications for businesses. It also carries summaries of product launches, offers and new product information likely to be of interest to business customers. Each summary links through to the full story if you need more detailed information.

Meridian Norstar - change of status

Following introduction of a new EU regulation, BT can no longer offer new Meridian Norstar systems to customers. Extension and line modules and extra terminals can still be purchased and software upgrades can still be supported, depending on the age and type of system. Meridian Norstar maintenance contracts and the supply of spares are unaffected.

July 2006

BT achieves Global and European awards from Cisco Systems Inc

BT announced today that it has been recognised as European Markets Global Partner and European Managed Services Partner of the Year- the 2nd consecutive year BT has received the Managed Services Partner award in Europe.

March 2006

Companies urged not to miss out on huge cost and productivity benefits

Many of Britain's businesses are missing out on significant cost savings and productivity gains simply because they are not fully exploiting the opportunity to 'converge' their voice and data systems onto one network, according to research released today by BT.

November 2005

BT connects over 1200 Coral branches with managed network

BT has begun deploying a £7.1 million, five-year contract with leading betting and gaming operator Coral to supply a high-bandwidth managed network to its 1268 branches throughout the UK.

November 2005

BT Names NICE Systems "Key Global Partner" for voice, VoIP and multimedia recording

BT has named NICE Systems a key global partner for the supply of voice, VoIP and multimedia recording systems for quality management and regulatory compliance in contact centre, financial trading and public safety markets.

November 2005

BT grows presence in LAN and convergent solutions market with acquisition of TNS

BT has announced that it has acquired Total Network Solutions Limited (TNS) as part of its strategy to enhance its capabilities in the UK's Local Area Networking (LAN) and convergent solutions markets.

October 2005

New BT Managed Service Simplifies Enterprises' Convergence Plans

BT has launched BT IP Converge, a converged network offering that provides customers with a fully configured yet adaptable solution that allows them to take a phased approach to their migration to a converged IP network.

October 2005

BT named first Avaya Platinum Service Provider Partner in Europe

BT has become Avaya's first Platinum Service Provider Business Partner in Europe, and one of a select number of strategic service provider partners worldwide.

October 2005

BT QueueBuster set to cut council's call centre waiting times

London Borough of Lewisham has become the first public sector organisation to implement BT QueueBuster. The council will use the pioneering queue management system to enhance customer satisfaction and improve service efficiency.

September 2005

BT Reaches 1,000th Nortel Symposium in UK with Solution for Purple Parking

BT has installed its 1,000th Symposium Contact Centre solution from Nortel in the UK for purpleparking, the country's largest airport car parking operator. purpleparking is using Symposium to enhance customer service and to create and manage dynamic business growth through streamlined and efficient contact handling.

July 2005

Maintenance Cover

Our range of maintenance cover extends from business hours only to cover tailored to your precise requirements. You can now apply for a free, no obligation quote here.

July 2005

New BT platform offers extended convergence on existing voice and data infrastructure

BT iBridge enables organisations to gain productivity benefits from converged applications without the need to abandon their existing voice and data network infrastructure.

June 2005

BT Reward

Find about the BT Reward programme, a new initiative designed to provide you with increased value from your service relationship with BT.

June 2005

BT Offers Microsoft office live meeting with BT MeetMe

Microsoft Office Live Meeting tools mean users can customise the level of interactivity with the participants, including presentation and document sharing features such as whiteboard, text slides, web slides, voting polls, annotation, text chat, Q&A and seating chart. It incorporates the familiar and easy-to-use Microsoft Office look and feel.

May 2005

BT acquires Skynet to drive growth in UK LAN solutions market

BT has acquired SkyNet Systems Limited (SkyNet) as part of its strategy to enhance its capabilities in the UK's Local Area Networking (LAN) market.

May 2005

BCM 50

Up to 20 stations featuring Voice Messaging, IP networking, Internet/intranet access and more.

May 2005

BT delivers high-speed converged voice and data LAN for new Cornwall College Campus

BT has installed a major converged voice and data network at Cornwall College's new campus building, John Keay House in St. Austell. The new LAN provides a robust communications infrastructure, supporting Cornwall College's learning applications and its general office, email, internet and administrative programs.

April 2005

Avaya signs pan-European supplier agreement with BT

Avaya, a leading global provider of business communications software, systems and services, has signed a supplier contract with BT, estimated to be worth up to £80 million over three years. The deal extends two existing contracts between the two companies - one for the UK and one for the rest of Europe - and combines them into one overarching agreement.

April 2005

BT CommSure adds Avaya Solutions to business continuity voice services portfolio

BT Commsure, is to include Avaya converged communication systems within its range of disaster recovery voice services for contact centres and telecommunications equipment. Organisations with platforms from Avaya, a leading global provider of business communications software, systems and services, will be provided with a communication system substitute that will be based on their existing Avaya Definity system.

April 2005

BT Introduces new call management and voice security portfolio based on soft-ex technology

BT IP Networking has made Soft-ex, a world leader in communications management, its preferred voice security and call management supplier. At the same time, it has announced the launch of a new portfolio of call and fraud management solutions based on innovative Soft-ex technology.

March 2005

Previous stories

• Cordless Headset Store
  Revolutionise the way you work with cordless headsets, including the new GN9120 a stunning lightweight cordless headset.
• Special Offers
  Latest BT offers on new switches, converged network products, and free upgrades to bring you the benefits of IP Enabling your PBX.
• Data Product Bundles
  Latest BT offers on new switches, converged network products, and free upgrades to bring you the benefits of IP Enabling your PBX.
• Communication Server 1000 Release 4.0 software
  Introduces greater scalability, resilience and improved functionality for Meridian 1 and Communication Server 1000 (formerly Succession) systems.