Recording solutions

It's never been more important to keep a precise track of customer contacts and exactly who said what - and when. It's always been important for good customer relations and your own training and monitoring needs, but increased compliance regulations and data protection legislation mean it's now an essential business tool.

Voice recording doesn't just protect you if things go wrong. It can provide a real boost to productivity and sales as you do more business on the phone while cutting costs through reduced paperwork.

Whatever your needs we can supply the right call recording system for your business along with any announcements or music you might require. BT can even manage the whole operation for you. Have a look at the options:

• Call recording - From simple desktop recording for a small operation up to multimedia coverage at enterprise level, there's a solution for you.
• Managed recording - Leave it all to the experts with a fully managed service from BT.
• Music on hold - Get the latest technology to provide high quality music to customers while they are waiting.
• Announcements - Take advantage of professional recording services to make the best impression on all your callers.

How can we help you now?

Get a free quote now or for further information simply get in touch and one of our advisors will contact you. You will find detailed information to download in our Library.