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Managed voice recording
Integrated IP voice recording solutions from BT mean you always have the facts to hand if a dispute arises about who said what - but you don't have to worry about product selection, design, integration or ongoing performance. BT manages it all for you while you concentrate on your business.
Voice recording is offered as part of a managed IP telephony and/or IP contact centre solution. We work with you to identify your objectives and requirements and implement the design according to an agreed project plan. We take in-life ownership of changes and performance. Key features include:
- Bulk and on-demand recording as required.
- Archiving to off-line media such as DVD-RAM with full media tracking.
- Unlimited record-on-demand sessions.
- Easy replay with secure access.
- Full audit trail.
See fuller details of what BT managed voice recording can do for your business in our datasheet (48KB).
How can we help you now?
Get a free quote now or for further information simply get in touch and one of our advisors will contact you. You will find detailed information to download in our Library.
Datasheets